Follow these steps to send detailed diagnostics to Day One support:

iOS:

  1. Try to reproduce the steps that created the issue.
  2. Go to Day One > Settings > Support > Diagnostics and tap "Email Diagnostics."
  3. In the email that opens up, please add "ATTN [support rep name] - [issue]" to the subject line.

Mac: 

  1. Try to reproduce the steps that created the issue.
  2. Go to Day One > Preferences > Support > Diagnostics and tap "Email Diagnostics."
  3. In the email that opens up, please add "ATTN [support rep name] - [issue]" to the subject line.
Did this answer your question?