Some Day One users who sync with iCloud have reported that their journal is missing after installing iOS 9 or iOS 10. If your journal is no longer appearing in Day One after upgrading to iOS 9 or iOS 10, please follow these steps:

  1. Go to iOS Settings > Account (Your name at the top of the Settings screen) > iCloud on your affected iOS devices.
  2. Be sure iCloud Drive is enabled in this list
  3. Find Day One in the list of apps, then toggle it on.
  4. Go to Day One > Settings > Sync, then enable iCloud.
  5. Confirm that your content has reappeared in your Timeline.

Frequently Asked Questions

Q. I use iCloud, not iCloud Drive. Do I have to pay to upgrade?

A. iCloud Drive is Apple’s upgrade to iCloud, therefore there is no extra cost to use it.

Q. Why can’t I continue to use iCloud? 

A. Apple requires all users to upgrade to iCloud Drive.

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