Day One Sync

Please see our Day One Sync Status page.

The following are known issues that will be addressed over the next several releases:

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Day One 2.0 Mac

Templates in Reminders appear flipped

  • Status: We have logged this as an issue
  • Workaround: Try restarting Day One and/or the Mac

Momento import not working *"Unable to import file" "the file did not contain a date for the entry."*

  • Status: We have logged this as an issue but we do not have an ETA for a fix. 
  • Workaround: Manually adjust the Momento export file to have the date in this format preceding each entry: "Date: June 24, 2016 at 10:59:06 AM MDT"

Text disappearing when clicking "Done"

  • Status: This is a top priority and under investigation. It is not affecting all users
  • Workaround: Copy the text before saving the entry on Mac or use the iOS app. 

Menu Bar entry option prompting for location repeatedly

  • Status: This is a macOS bug. It is a prompt asking if you would like to give permission to Day One to use your location in the quick entry. We have reported this to Apple.
  • Workaround: go to Day One > Preferences > General > uncheck the box for Menu Bar Entry and re-check it? Then try using the menu bar entry option again.. 

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Day One 2.0 iOS

Adding photos causing app to crash

  • Status: This has been reported and the team is investigating
  • Workaround: Try adding photos in smaller quantities or use the Share Extension from Photos to Day One.

Crash in book printing

  • Status: This has been reported and the team is investigating
  • Workaround: Try removing the books and trying to create them again

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Day One 2.0 Apple Watch

Quick entry doesn't work.

  • Status: This is an Apple bug in the latest version of iOS. We've logged an issue with their development team. We don't know when it will be fixed.

Day One Android

Duplicates appear when creating entries

  • Status: This has been reported and under investigation. 

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Day One Classic

There are several known issues with Day One Classic (version 1) when using the latest OS versions (iOS 11, macOS 10.13). Day One Classic is no longer supported. Please see this guide: Day One Classic is retired

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If you're interested in feature requests, see Day One Feature Requests.

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