Sometimes it is useful for troubleshooting and fixing bugs to have a video capture of issues you're experiencing.

iOS 

(for iOS 11, see the bottom of the guide)

  1. Plug in your iPhone to your Mac.
  2. Open QuickTime.
  3. Go to File > New Movie Recording.
  4. Click the down arrow next to circular record button and select your iPhone under the Camera heading as your video source (see screen shot below). You should see your iPhone screen appear on your computer.
  5. Click the record button (round red button), then reproduce the issue you're experiencing.
  6. Click the stop button (in the same place as the record button but with a square in the center).
  7. Go to File > Save... and save the video file.
  8. Share the video via Dropbox or YouTube and send us the link via Day One > Settings > Support > Contact Support.

Mac

  1. Open QuickTime.
  2. Go to File > New Screen Recording.
  3. Click the record button (round red button), then reproduce the issue you're experiencing.
  4. Click the stop button (in the same place as the record button but with a square in the center).
  5. Go to File > Save... and save the video file.
  6. Share the video via Dropbox or YouTube and send us the link via Day One > Settings > Support > Contact Support.

iOS 11

In iOS 11, there is a built-in screen recording feature. To enable this, open your device Settings > Control Center. Tap the + icon next to Screen Recording to add it to your available options in the control center. 

When you are ready to record your screen, swipe up to reveal the control center and tap the Screen Recording icon. This will begin your recording. Tap the red bar at the top of your iOS device to stop the screen recording when you are finished. 

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