Locating the Entry ID can be helpful for troubleshooting issues with our Support Team. Here is how to find it. 

iOS

Tap an entry to open it. Tap the More button (•••) at the top right, then Entry Info. Or the map at the bottom to open Entry Info.

Tap Entry ID. Choose to copy the entry ID and return that to the support team. 

Android

Open Day One. Tap the entry, tap the More icon at the top right, tap Metadata, and find Entry ID. Tap on the entry ID and choose Copy Entry ID.

macOS

Right-click on an entry in the Timeline and choose Share > Copy Entry URL. Or click the More icon (•••) at the top right of an entry and choose Share > Copy Entry URL

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