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Troubleshooting
Troubleshooting
26 articles in this collection
Written by
Spencer Transier
and
Adam Daly
Contact Day One support
How to find help guides or contact Day One support.
Written by
Adam Daly
Updated today
How to delete a Day One Sync account
These are the steps to delete a Day One account.
Written by
Adam Daly
Updated over a week ago
Locating an Entry ID
How to locate an Entry ID in Day One
Written by
Adam Daly
Updated over a week ago
Merging Day One accounts
How to merge a standard Day One account and an account with Apple ID
Written by
Adam Daly
Updated over a week ago
Uninstalling and Reinstalling Day One for macOS
How to uninstall and reinstall Day One version 2.0 & later for macOS
Written by
Adam Daly
Updated over a week ago
Data Loss
Here are helps to resolve issues of data loss in Day One
Written by
Adam Daly
Updated over a week ago
Premium Subscription Troubleshooting
How to restore Day One Premium in all Day One 2 apps
Written by
Spencer Transier
Updated over a week ago
I am supposed to be Plus, why did I lose my features?
Here are the steps to restore the Plus account status.
Written by
Adam Daly
Updated over a week ago
Sign In/Sign Out with Day One Sync
How to sign in/sign out with Day One Sync.
Written by
Adam Daly
Updated over a week ago
Using iOS Console
Day One on iOS
Written by
Adam Daly
Updated over a week ago
Using the iPhone Configuration Utility
Day One on iOS
Written by
Adam Daly
Updated over a week ago
Resetting the in-app passcode for Day One
How to reset the password for Day One 2.0 and later on macOS, iOS, or Android
Written by
Spencer Transier
Updated over a week ago
What does “Rebuild Index” do? (iOS only)
Rebuilding the index on Day One for iOS
Written by
Adam Daly
Updated over a week ago
Using URLs with Parenthesis in Markdown Links
Some URLs contain parenthesis which can cause problems with Markdown links.
Written by
Adam Daly
Updated over a week ago
"Entry is too large" error
"Entry is too large error" in Day One 2.0
Written by
Adam Daly
Updated over a week ago
Day One diagnostics
How to send diagnostics to Day One support
Written by
Adam Daly
Updated over a week ago
Duplicate entries appearing in Day One
Resolving duplicate entries in Day One
Written by
Adam Daly
Updated over a week ago
"No Journal ID Found" error
Resolving "No Journal ID Found" error in Day One 2.0 Mac
Written by
Adam Daly
Updated over a week ago
Getting crash logs from Day One for macOS
How to obtain crash logs for Day One from your Mac
Written by
Spencer Transier
Updated over a week ago
Getting iOS crash logs
How to obtain iOS crash logs
Written by
Adam Daly
Updated over a week ago
Known Issues
Known issues in Day One 2.0 and Classic, iOS and Mac
Written by
Adam Daly
Updated over a week ago
Location not included when using the macOS share extension
How to include location metadata when using the share extension to Day One.
Written by
Adam Daly
Updated over a week ago
Video screen captures for support issues
Instructions on capturing video of issues in Day One
Written by
Adam Daly
Updated over a week ago
Map data issues with Apple Maps and Foursquare
If there are errors or inaccuracies with maps in Day One 2.0 use these to send feedback to Apple and Foursquare
Written by
Adam Daly
Updated over a week ago
Resolving "Another account is linked with that Apple ID" Error
Resolving "Another account is linked with that Apple ID" Error
Written by
Adam Daly
Updated over a week ago
How to restore from an in-app backup
Making backups of your data in Day One 2.0 and later
Written by
Adam Daly
Updated over a week ago